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TOTAL FACILITY MANAGEMENT A comprehensive review of what facility management means to owners, operators, occupiers, facility managers and professional advisors The newly revised Fifth Edition of Total Facility Management is an accessible and practical text that shows readers how the concept and principles of facility management can be implemented in practice. The book deals with the most common and intractable challenges facing professionals, academics and students in the field and provides practical solutions with the means to implement them. The new edition includes a greater focus on applicable ISO standards in facility management as well as maintaining an international perspective throughout. The book contains easy-to-access advice on how facilities can be better managed from a range of perspectives, and the subjects covered provide a comprehensive treatment of facility management. Readers will benefit from the inclusion of: A thorough introduction to the fundamentals of facility management, including key roles, responsibilities and accountabilities and the core competencies of facility managementAn exploration of facility planning, facility management strategy, outsourcing, procurement, facility management organization, facility maintenance management and business continuity and recovery planningAn examination of human resources management, well-being, workplace productivity, performance management health, safety, security and the environmentA review of sustainable practices, change management, facility management systems, information management (including building information models and digital twins) and innovative technology. The book is the perfect choice for undergraduate and graduate studies in facility management, construction management, project management, surveying and other AEC disciplines. Total Facility Management will also earn a place on the desk of practicing facility managers, as well as in the libraries of academics and researchers whose work requires them to understand the theory and practice of facility management.
Claus Grand Bang
Project Management Institute
Anton Zandhuis, Paul Snijders, Thomas Wuttke
Richard Strozzi-Heckler
Amy C Edmondson, Daniel Kahneman, Harvard Business Review, Linda A. Hill, Martin Reeves
Lesley Roberts
Drew Dudley
Richard Olivier
Scott Jeffrey Miller, Todd Davis
Association for Coaching
Gleb Tsipursky, Harvard Business Review, Kim Scott, Lia Garvin, Martin G. Moore
Marianne Lewis, Wendy Smith
Renée A. Mauborgne, W. Chan Kim
A.G. Lafley, Roger L. Martin
Carolyn Dewar
David Dinwoodie, Katherine M. Beatty, Richard L. Hughes
Karissa Thacker
Erlend Alfnes, Odd Jøran Sagegg
Sachiko Scheuing
Dorothé Gerritsen, Ronald van Olderen
Carol T. Kulik, Elissa L. Perry
Robert L Heilbroner
Sarah Easter Collins
Frida Skybäck
Liz Moore
Colleen Hoover
Kristin Fägerskjöld
Armando Lucas Correa
Sharon Bolton
Ruth Lillegraven
Santa Montefiore
Kelly Rimmer
Martha Hall Kelly
Svenja O'Donnell
Nathan Harris
Holly Jackson
Louise Boije af Gennäs
Tina Norin
Kristin Fägerskjöld
Pernilla Lindroos
Anna Lönnqvist
Jessie Burton
Malin Nordström
Marc Levy
Emma Donoghue
Snezana Lindskog, Andie Lindskog
Tony Samuelsson
Andrev Walden
Tina Harnesk
Kathrine Nedrejord
Anthony Doerr
Marieke Lucas Rijneveld
Lauren Groff
Claire Messud
Claire Lynch
Sebastian Barry
Ray Celestin
Simon Stranger
Alice Munro
Linda Boström Knausgård
Marit Kapla
Ulf Stark
Sarah Easter Collins
Liz Moore
Ursula Scavenius
Colleen Hoover
Michel Jean
